FAQ for Custom Watch
Having a watch with a brand story must be something to show off
FAQ
Q:What's your best price for the watch?
A:The price is changed according to your quantity, package, materials, movement and so on. So please let us know more details if you want to get the final price.
Q:Can I customize my brand?
A:Yes, we are a 100% customize service watch factory. Welcome your ODM order.
Q:What is your minimum order quantity(MOQ)?
A:The MOQ is 500 pcs per model.
Q:Could I mix color for my order?
A:Yes, It’s for one model, like you can choose 3-4 colors amount 500pcs.
Q:When is the delivery time?
A:Generally, the delivery time for mass production is 45-60 working days. The simple design models only costs 45 working days, some complex structure design models costs 65 working days.
Q:Could I have a sample to check the quality ?
A:Yes, for the ready in stock models, we could send out samples immediately, For out of stock models, we provide sampling service according to your requirement.
Q:How could I pay for my order?
A:Our payment term are T/T(Bank Transfer), Western Union and Paypal, you could choose the way most convenient.
Q:How much is the shipping cost?
A:It depends on the total weight of your order and the way you choose for shipping. There are International Express Door to Door, Airline Company and Ocean Transportation available.
Q: Can we mark our own logo on the watch?
A: Yes, we can make the logo for you. Usually the logo can be marked on dial, case back, crown or buckle, it’s depend on customers’ requirements.
Q: What about the warranty?
A: Normally 12-18 months. And it can be delayed according to your requirement.
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If you have any other questions, please feel free to contact us at any time